1. Home
  2. Privacy Policy
Last updated: January 2026

CVV99 Privacy Policy

Your personal information is of the utmost importance to us. This page clearly explains how CVV99 collects, uses, and protects your data.

By using CVV99, you agree to this Privacy Policy. We are always here to ensure your data stays protected.

Table of Contents
  1. Introduction
  2. What Information We Collect
  3. How We Collect It
  4. Use of Information
  5. Data Sharing Policy
  6. Cookie Policy
  7. Data Protection
  8. Your Rights
  9. Data Retention
  10. Contact

1 Introduction

CVV99 (referred to herein as "we", "us", or "the Platform") holds the privacy of our members in the highest regard. This Privacy Policy explains what information CVV99 collects about you, why we collect it, and how that information is used and kept secure.

This Privacy Policy applies to CVV99's website, mobile app, and all related services. We encourage you to read it carefully before using CVV99.

By creating an account or using CVV99's services, you consent to the collection and processing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using CVV99.

This Privacy Policy may be updated at any time. If changes are made, a notice will be posted on the platform and the "Last Updated" date at the top of the page will be revised accordingly.

2 What Information We Collect

CVV99 only collects information that is necessary to provide our services. We do not collect unnecessary data and always aim to keep the amount of information we gather to a minimum.

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account communications and security notifications
Financial information BKash/Nagad number, bank account Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security Monitoring & Fraud Prevention
Usage Information Game history, betting records, login times Service Improvement & Responsible Gaming
Cookies & Tracking Session cookies, performance cookies Website experience improvement

3 How Information Is Collected

CVV99 collects your information in several ways. Each method is described in detail below:

  • Directly from you: You provide information directly during registration, KYC submission, payment setup, and when contacting support.
  • Automatically: When you use CVV99, your device, IP address, browsing patterns, and gaming activity are automatically recorded.
  • Via cookies and similar technologies: CVV99 uses cookies to manage sessions and improve your experience.
  • From third parties: Additional information may occasionally be collected through payment providers or identity verification services.

CVV99 will never ask for your password or OTP via phone call or message. If you receive such a request, treat it as suspicious immediately.

4 How Your Information Is Used

CVV99 uses collected data only for specific, legitimate purposes. Your information is used for the following:

  • Creating and managing your account and verifying your identity.
  • Processing deposits and withdrawals and verifying transactions.
  • Preventing fraud, money laundering, and other illegal activities.
  • Improving CVV99's services and developing new features.
  • Providing customer support and resolving issues.
  • Meeting legal or regulatory obligations.
  • Ensuring responsible gaming and preventing problem gambling.
  • Sending you relevant promotional messages with your consent.

CVV99 never sells your information to advertisers. Your privacy is not part of our business model.

5 Data Sharing Policy

CVV99 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

  • Payment Providers: Necessary data may be shared with bKash, Nagad, or your bank to process transactions.
  • KYC service provider: Data may be shared with trusted third-party services for identity verification.
  • Legal authorities: Information may be disclosed to comply with legal obligations under a court order or government directive.
  • Security Research: Limited data may be shared with security partners for fraud prevention purposes.

In all cases, strict data protection agreements are in place with third parties, who are required to comply with cvv99's privacy standards.

6 Cookies & Tracking Technologies

CVV99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential cookies: Required for core CVV99 functionality. Used to maintain login sessions and security. These cannot be disabled.
  • Performance Cookies: Helps improve our services by analyzing which pages on CVV99 are used most.
  • Functional Cookies: Used to remember your preferences, such as language and region.
  • Marketing Cookies: Used to show you relevant ads with your consent. Can be disabled at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some CVV99 features from working properly.

7 Data Protection Measures

CVV99 uses industry-leading security measures to protect your data. Our security infrastructure is regularly updated and tested.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available for your account.
  • CVV99's servers are monitored around the clock by a dedicated 24/7 security team.
  • Regular third-party security audits and penetration testing are conducted.
  • Staff access to data is restricted on a need-to-know basis.

No method of transmission over the internet is 100% secure. However, CVV99 is committed to using every reasonable measure to keep your data protected.

8 Your Rights

As a CVV99 member, you have the following rights over your own data. To exercise these rights, please contact CVV99 Support.

Right to Access Your Data

You may request to view what information CVV99 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Data Portability

You may request to download your data in a standard, portable format.

Right to Opt Out of Marketing

You may request to stop receiving promotional messages at any time.

9 Data Retention Period

CVV99 does not retain your data longer than necessary. How long we keep it depends on the type of data and the purpose for which it was collected.

  • Account information: Retained for as long as your account is active and for up to 5 years after closure.
  • Financial transaction records: Generally retained for up to 7 years for legal compliance purposes.
  • KYC documents: Retained for up to 5 years after account closure.
  • Gaming History: Retained for up to 3 years for responsible gaming monitoring.
  • Technical Logs: Typically retained for up to 1 year for security analysis.

Once the retention period ends, cvv99 securely deletes or anonymizes your data.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to cvv99's dedicated Privacy Team.

  • Email: [email protected]
  • Live Chat: Available 24/7 on the cvv99 platform
  • Complaints are typically responded to within 7 business days of submission.

To learn more about CVV99's Privacy Policy, please visit our About View the page or Terms and Conditions Read.

The Core Pillars of CVV99's Privacy Protection

How we work to keep your information secure

End-to-end encryption

Every data transfer on CVV99 is protected by 256-bit SSL encryption. No one can intercept or alter your information in transit.

Secure KYC Process

CVV99's identity verification process is fully secure. Submitted documents are stored on encrypted servers and can only be accessed by authorized personnel.

Your Data Is Never Sold

CVV99 never sells your personal information to advertisers or third parties. Your privacy matters more to us than any business interest.

Limited retention period

CVV99 retains data only for as long as necessary. Once the retention period ends, your data is securely deleted or anonymized.

Your Control

You have full control over your own data on CVV99. Access, correction, deletion, and portability — all options are in your hands.

24/7 Privacy Support

For any privacy-related questions or concerns, cvv99's dedicated support team is available 24/7, every day of the week.

General Inquiries

Frequently Asked Questions About Our Privacy Policy

No, cvv99 never sells your personal data. Your information is used solely to provide services and meet legal obligations. Any data shared with payment providers or KYC services is strictly governed by formal agreements.

Retention periods vary by data type. Financial transaction records are kept for 7 years as required by law, KYC documents for 5 years, and technical logs typically for 1 year. Once the applicable retention period expires, data is securely deleted.

Yes, in certain circumstances you may request the deletion of your data. However, information retained due to legal obligations (such as financial records) may not be eligible for deletion. To submit a request, please contact CVV99 Support.

Yes, CVV99 uses essential, performance, and functional cookies. Cookies other than essential ones can be managed through your browser settings. Marketing cookies are only used with your consent.

If there are any significant changes to our Privacy Policy, a notice will be posted on the cvv99 platform and sent to your registered email address. The "Last Updated" date at the top of the page is always kept current.
Join CVV99 Today

Start Gaming Safely at cvv99

CVV99 is committed to protecting your privacy. Register now and experience Bangladesh's most secure online gaming platform.

Register Now Login
Data Is Not Sold SSL secured 24/7 Support
বাংলা